Hollywood Stars Limousine Service was founded by individuals with a vision.  The cofounders the company have combined over 40 years of experience in the transportation industry. 

Our goal is to offer excellent and luxurious limousine service, in which customer satisfaction is the primary goal.  The team of friendly and courteous drivers, dispatchers, and customer service representatives possess the knowledge, experience, and skills to ensure that the passengers travel comfortably, safely, and luxuriously.  This combined know-how, the state of the art dispatching service, quality of our equipment, and the size of our fleet are subjected to a single desire to provide the most professional and luxurious service to each and every client.

Hollywood Stars Limousine Service is a limousine company that provides luxury transportation services for individual and corporate clients.  The company differs from other comparative limousine services by imposing the most stringent quality requirements on participating driver performance, customer service, and automobile quality.   Our goal is to provide quality limousine services to our customers at fair prices, while realizing a reasonable profit for our efforts. 

Unlike other comparable companies, Hollywood Stars Limousine Service can accommodate transportation needs of clients with physical disabilities by providing specially equipped vehicles or vans.  For those clients, who desire to do business while on the road, our company may provide “moving offices” – vehicles specially designed for doing business.  In other words, Hollywood Stars Limousine Service is ready to accommodate any client with special needs as well as those who simply desire luxury.
 
 

Services We Provide

The services performed by Hollywood Stars Limousine Service are determined by our customers.  For each group of customers, we provide something special. 

Special Occasions
We have specially equipped luxury stretch limousines for special occasions such as weddings, proms, birthdays, and other similar events.  Vehicles are equipped with the refreshment bar,  radio, TV, VCR, cellular phone – all for the utmost luxury and convenience.  For large parties and groups of people, we have luxury buses, which are also equipped with refreshment bars, radio, TV, VCR, DVD, cellular phones.

Tour rides / Sightseeing
For those, who wish to combine luxury and sightseeing, Hollywood Stars Limousine Service offers individualized tour rides of the applicable metropolitan areas.  Upon client's request, a professional tour guide will join our driver to explain and show the best of the local culture and history.  For groups of people, desiring to take longer trips, Hollywood Stars Limousine Service offers luxury charter coaches.

Business travelers
For business travelers, Hollywood Stars Limousine Service may provide sedans and vans to meet clients’ demands.  Whether our clients desire to carpool several people to work, rest while coming from the office or airport, or perform active work. Hollywood Stars Limousine Service will accommodate and offer a vehicle, which is the best suited.  Our corporate customers may also enjoy the “Corporate Frequent Rider Program”, which awards free trips to frequent customers. 

Airport transfers
For those clients who desire to have a luxurious ride to and from the airport, Hollywood Stars Limousine Service provides a premier service.   Our driver can meet an arriving client at the airport and will assist with handling of luggage. Our telephone operators may provide “wake up call” for those clients who depart early.  The company provides sufficient number of “on call” back ups to eliminate any problem arising out of vehicle breakdown. The most important thing is guaranteed: timeliness and quality of service. 

“Days and Nights”
For those customers, who simply wish to relax and leave behind the headaches of every-day life, Hollywood Stars Limousine Service offers an ever-growing multiplicity of special trip programs.  As our clients discover, it is not necessary to “leave town” to have a vacation. 

For example, the “One Beautiful Day” Program includes a luxury picnic at a scenic location. Client only needs to call our company and work out the trip plan with the Operator; everything else is our work, starting with the trip, food, any required reservations or entertainment. 

A “Night In Town” Program, again, requires only a phone-call from the client.  Our company will organize any restaurant reservations and will assist with the planning of entertainment activities. 
 
 

Operations And Procedures

Hours of Operation: 
Our phone lines are open 24 hours a day, 7 days a week.

Telephone policy: 
Each phone call must be answered by the third ring.  Each operator must answer the phone with the smile, be pleasant and professional.

Coordination: 
Each telephone operator has immediately available: 

• price lists, 
• pictures of vehicles, 
•  vehicle schedules;
• list of airlines and phone numbers;
• list of hotels in the applicable metropolitan area;
• list of restaurants in the applicable metropolitan areas including reservation, menu, and price information;
• list of flower and gift shops in the applicable metropolitan area; 
• and other related materials.

Telephone operator must be aware of any constructions or detours that may potentially cause a delay. 

Telephone operator is obligated to verify that drivers are awake and on their way for early client pickups.  For the Airport Transfer clients, our telephone operators keep track of flight schedule and, in case of an unexpected changes, immediately inform the client and the driver. 

The business philosophy of Hollywood Stars Limousine Service is based on the combination of the following components:

• A state-of-the-art marketing and advertising campaign aimed at corporate and individual clients;
• A constantly improving and increasing fleet of limousines operated by professional employee drivers and owner operators;
• A state-of-the-art customer service with 24-hour telephone operator assistance.

By focusing on these three major areas, Hollywood Stars Limousine Service provides the highest quality of service, both on and off the road.   Because the company has numerous customers, it never experiences a need to shrink the fleet of available vehicles.  As a result, clients may be assured that their orders and requests will be performed without excuses or exceptions. We always remember that we are not in the “car” business; we are in the “people” business.

Hollywood Stars Limousine Service is a nationwide company.  By calling a single “800” telephone number, our clients can obtain the same quality of limousine service in any part of the United States.  The strategic plan of the company is to expand beyond the borders of this country and go multinational.